Deterrence (MDCTB)

Manage Disorderly Conduct and Threatening Behaviour is one of the two mandatory Senior Security Officer (SSO) course. Learners will gain knowledge and skills to handle people that show signs of being threatening or displaying behaviour that is inappropriate.Learners will have the knowledge and application skills to manage disorderly conduct and threatening behaviour and be able to apply them to the workplace.

Course Objective

Learners will have the knowledge and application skills to manage disorderly conduct and threatening behaviour and be able to apply them to the workplace.

Course Benefits

  • Be equipped with relevant knowledge and skills to manage disorderly conduct
  • Be able to handle threatening and abusive behaviour appropriately
  • Learn how to properly escalate to superiors and police, and comply with legal requirements and operational procedures

Pre-requisites

• Learners must be self-motivated, demonstrate a positive attitude and be ready and willing to learn.
• Have a genuine interest in applying and using the skills and knowledge they learn.
Assumed Skills and Knowledge
Learners are assumed to have been able to:
• read, write and speak English at Workplace Literacy (WPL) Level 4
• manipulate numbers at Workplace Numeracy (WPN) Level 4
Experience in security related industry
• No prior experience required as this is an entry level course.
Physical and medical requirement
• Certified by a medical doctor to be physically fit for work

Course Syllabus

  • Preparing for Work Activities
  • Deterrence of Threatening Behaviour through Visible Security Presence
  • Dealing with Disorderly/Threatening Behaviour

Training Duration

2.5 Days (18 Hours)

Assessment Duration

2 Hours

Course Objective

Learners will have the knowledge and application skills to manage disorderly conduct and threatening behaviour and be able to apply them to the workplace.

Course Benefits

  • Be equipped with relevant knowledge and skills to manage disorderly conduct
  • Be able to handle threatening and abusive behaviour appropriately
  • Learn how to properly escalate to superiors and police, and comply with legal requirements and operational procedures

Pre-requisites

• Learners must be self-motivated, demonstrate a positive attitude and be ready and willing to learn.
• Have a genuine interest in applying and using the skills and knowledge they learn.
Assumed Skills and Knowledge
Learners are assumed to have been able to:
• read, write and speak English at Workplace Literacy (WPL) Level 4
• manipulate numbers at Workplace Numeracy (WPN) Level 4
Experience in security related industry
• No prior experience required as this is an entry level course.
Physical and medical requirement
• Certified by a medical doctor to be physically fit for work

Course Syllabus

  • Preparing for Work Activities
  • Deterrence of Threatening Behaviour through Visible Security Presence
  • Dealing with Disorderly/Threatening Behaviour

Training Duration

2.5 Days (18 Hours)

Assessment Duration

2 Hours
Deterrence (MDCTB)
Class ID
Start Date
End Date
Assessment Date
Status
MDCTB004
04/05/2022
06/05/2022
06/05/2022
Closed
MDCTB005
25/05/2022
27/05/2022
Closed
Deterrence (MDCTB)
Course Fees
$350
With 50% Funding
$175
With 70% Funding
$105

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Contact Us

You can reach us anytime via enquiries@hendersonsecurity.com.sg