Workplace Safety & Risk Management
Training Duration
6 Hours
Course Fee
$100
Assessment Duration
N/A
Course Code
N/A
Able to:
• handle client enquiries and requests
• provide information and assistance
• deal with complaints, emergencies and unexpected situations, and
• deal with difficult / challenging customers / visitors
Enables the learners to acquire the knowledge and abilities so they are able:
• to handle client enquiries and requests
• to provide assistance and information confidently
• to deal with complaints, difficult customers and unexpected situations
Not Applicable
You would already have acquired these knowledge and abilities.
• to handle client enquiries and requests
• to provide assistance and information confidently
• to deal with complaints, difficult customers and unexpected situations
Able to:
• handle client enquiries and requests
• provide information and assistance
• deal with complaints, emergencies and unexpected situations, and
• deal with difficult / challenging customers / visitors
Enables the learners to acquire the knowledge and abilities so they are able:
• to handle client enquiries and requests
• to provide assistance and information confidently
• to deal with complaints, difficult customers and unexpected situations
Not Applicable
You would already have acquired these knowledge and abilities.
• to handle client enquiries and requests
• to provide assistance and information confidently
• to deal with complaints, difficult customers and unexpected situations
Class ID | Start Date | End Date | Assessment Date | Status |
|---|---|---|---|---|
HER010 | 06/05/2022 | Closed | ||
HER011 | 13/05/2022 | Closed | ||
HER012 | 20/05/2022 | Closed | ||
HER013 | 27/05/2022 | Closed | ||
